Wednesday, February 3, 2010
Luddites Unite!! (Wait, should I be using a blog to say that?)
Ok, I really don't want the Luddites, people "who refuse to adapt to technology" (Goodall, 2009. p.159), to unite but I thought it funny as well as a good lead in to my latest topic. Some people refuse to keep up with technology and they suffer for it. Others, however, make the conscious choice to use technology for communication. They use it not because they have to, but they carefully select the most appropriate form of technology to convey the message to the intended audience. Take an example from work. Let's say a supervisor has a subordinate that needs to be counseled about something. How could they employ technology to most effectively communicate the message they have to the subordinate? They could send an email counseling them about the infraction, this to me says it's not a big deal but don't do it again. The supervisor could email them informing them of a time and place of a meeting, this says you have no choice and you're in trouble. A phone call allows one to quickly address the issue as well as allow the subordinate to respond immediately and possibly clear up a misunderstanding. The supervisor may not want to single out the person with the issues, so they might create a Power Point presentation to show everyone in the office. I could keep going, but I think the point is made. Consciously choosing your mode of communication can indicate so many things even before the actual message is delivered.
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